Your privacy is important to us!

ArtsNFlies.com is committed to protecting your privacy. We only use the information we collect about you to process orders and to provide a more personalized and enjoyable shopping experience. Please read the following for more details about our privacy policy.

• The information we collect and how it is used
  
  
  • When you place an order we need to know your name, email address, billing and mailing (shipping) addresses, telephone number, and credit card/debit card number & expiration date. This allows us to process and fulfill your order, and to notify you of your order status.
    
    
  • When you submit a customer comment via our online form we also ask for your email address and telephone number so we may reply to your questions. We can not reply without at least your email address.
    
    
  • When you enter a contest, sweepstakes or other promotional feature, we ask for your name, address, and email address so we can administer the contest and notify winners.
    
    
  • For your protection when you place an order, enter our sweepstakes, refer our site to a friend, or request custom flies or a reciprocal link or any other online form generated contact we also note your domain name and IP address. This is used for security and authentication purposes only.
    
    
  • We improve our shopping service by monitoring  purchases to shape our selection of the art items, flies, videos, tying materials books and other merchandise that might be of interest to both you and other customers. We also monitor customer traffic patterns and site usage to help us improve the design and layout of the site.
    
    
  • From time to time we may also use the information we collect to notify you about important functionality changes to the Web site, new or updates to our products and services, and special offers we think you'll find valuable. If you would rather not receive this information, please send us an email and we'll be happy to remove your name from our updates list.
    
    
     
• How ArtsNFlies.com protects customer information
  
  
  • All credit card orders placed from our site use our Safe-Pay secure web server. The Safe-Pay secure server software (128-bit SSL) encrypts all information you input before it is sent to us. Furthermore, no records are kept online and all of the customer data we collect is protected against unauthorized access.
    
    
  • We never use mass unsolicited email promotions ("spam") or telemarketing. If you receive any unsolicited email promotions or telephone calls about ArtsNFlies.com please let us know so we can investigate.
    
    
  • We never use data mining cookies or tracking software (commonly known as "spyware"). Please note: Some kinds of personal privacy software such as pop-ad blockers and spyware filters may interfere with the operation of our shopping cart system. If you use any kind of personal privacy software and are having a problem placing an order please read our Technical Support page.
    
     
  • ArtsNFlies.com sends out periodic announcements that describe updates and changes to our service, new products or services we offer, and/or other information we believe our customers would appreciate knowing about. If you would like to discontinue receiving our announcement simply reply to the announcement and ask to be removed. We will take your email address off our list promptly (if you use more than one email address to shop with us you must a message from each email account you use, otherwise you may continue to receive announcements).
    
     
  • Certain internet marketing services or strategies (such as newsgroups, Free-For-All links, news letters, mailing lists or certain forums) may automatically generate and send an email, instant message or other communication to someone viewing the promotion, a member of the group or when the note about our site is submitted to the service. Also, other websites and media services (such as radio/TV shows, magazines and periodicals, etc) that ArtsNFlies.com purchase advertising space from may send out mass emails to subscriber lists and/or those whom the media service believes would be interest in their information. This is beyond the control of ArtsNFlies.com and is not done intentionally. We do not purposely use unsolicited or mass email products and/or services.
    
    

• Information needed to resolve charge disputes
  
  In order to speedily research claims of incorrect charges we may ask for a copy (do not send originals!) of your credit card or bank statement(s) that show the charge(s) being disputed. This information will be kept strictly confidential and only shared with our credit card processor and/or merchant bank as part of the investigation.
  
  
   
• A word about "Cookies"
  
  
  • "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information! They simply enable us to provide convenient features such as storing items in your shopping cart during your visit while you browse our various catalog and informational pages.
    
    
  • Most Web browsers automatically accept cookies. However, you can usually disable accepting cookies too. We strongly suggest you permit your browser to accept cookies from our site. Even without a cookie, you can still use most of the features on our site, including placing items in your shopping cart and purchasing them. However, if you encounter problems or inaccuracies, especially with the shopping cart, please set your browser to accept the cookies.
    
    
  • Some of our affiliated vendors may use cookies as part of their own systems. These cookies are beyond our control. If you have questions regarding your privacy with these vendors please contact them directly.
    
    

• Our affiliated merchants
  
  ArtsNFlies.com, in association with a wide variety of  internet merchants, is pleased to offer you a variety of items for your entertainment, reading and dining pleasures. We have carefully selected merchants from among the largest and most trusted stores on the internet. If you have any questions regarding your privacy when ordering from these merchants please refer to the privacy statement at the affiliated merchant's web site.
  
  
  
• Does ArtsNFlies.com disclose the information it collects to outside parties?
  
  
  • ArtsNFlies.com does not sell, trade or rent your personal information to others. In the future we may do so with trustworthy third parties, but you can tell us not to by Clicking Here to send an e-mail message (if you use more than one email address to shop with us, you must send this message from each e-mail account you use). Also, ArtsNFlies.com may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors. However, these statistics will not include any personally identifying information.
    
    

• In conclusion
  
  
  • We are committed to protecting your privacy. We use the information we collect on the site to make shopping at ArtsNFlies.com possible and to serve your overall shopping experience.
    
    
• Your consent
  
  
  • By using our web site you consent to the collection and use of this information by ArtsNFlies.com. Any changes to our privacy policy will be posted on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
    
    
• Your comments?
  
  
  • ArtsNFlies.com welcomes your questions and comments about privacy as well as the rest of our site. Please Click Here to send e-mail regarding this policy.
    
    
    Privacy policy is subject to change without notice. It is the customer's responsibility to review these options and policies periodically for any changes and/or revisions.