Payments

All orders must be accompanied by full payment. ArtsNFlies.com offers a number of payment options that satisfy this requirement.

Any order received with incomplete, improper or insufficient payment will not be processed until full payment has been received. ArtsNFlies.com is not responsible for delays, damages and/or losses caused by awaiting full payment.

Credit/Debit Card Charge Disputes

ArtsNFlies.com uses the services of a credit card processor and merchant bank to charge and collect payments from customers paying with credit/debit cards. While we believe these services are of high quality and reputation their operation is beyond our control. As such we can not guarantee the accuracy or reliability of the services.

ArtsNFlies.com is happy to work with customers to investigate and resolve problems or issues relating to claims of incorrect credit card charges* (*"Incorrect Credit Card Charges" is defined as transposition of numbers, misread of the amount to be charged, manual keying errors when processing the charge, or any manual and/or human error performed while entering the customer's charges. It does not include dispute or disagreement regarding the cost of a product and/or service purchased, including shipping and any special delivery services.).

In order to speedily research the problem we may ask for a copy (do not send originals!) of your credit card or bank statement(s) that show the erroneous charge(s). This information will be kept strictly confidential and only shared with our credit card processor and/or merchant bank as part of the investigation.

If the results of the investigation determine that ArtsNFlies.com had entered an incorrect credit card charge (as defined above) a refund or merchandise credit will be issued for the difference between the amount charged and the correct amount.

If the results of the investigation determine an error was made by the credit card processor, the merchant bank, the customer's credit card company and/or credit card's issuing bank any refunds and/or adjustments will be made by responsible aforementioned party. ArtsNFlies.com will not issue any refunds and/or credits for errors performed by the aforementioned parties.

In all cases the customer agrees to indemnify and "hold harmless" ArtsNFlies.com, its owners, employees, official representatives, and their assigns from any claims, damages, liability, charges (including but not limited to service, interest and/or finance charges) and/or losses resulting from errors performed by the systems of the credit card processor and/or the merchant bank.